MetaIO not working but recognized

Hi,

I bougth a MetaIO and have no success to make it working. I have v2.1.5 firmware and MetaButtons Also.

In Info Menu, i got:
No Wi-Fi module found
METAIO connected
MetaButtons found: #1

No inputs or outputs working, double tested with oscilloscope.

Metamodule inputs and outputs working.

What is the problem? Hardware problem?

Best regards

Hi, please send email to 4ms@4mscompany.com for help troubleshooting this issue.

Done! Thanks

Hi,
did you get a response? I have the same problem.

Hi,
I sent it back to the seller.
Best regards

We did hear from one person recently who resolved this issue with a factory reset.

Ok! I try this afternoon and tell you.

Unfortunately, not…Nothing better

I had a similar issue when i got mine. I just reinstalled the firmware and it worked perfectly!

I tried this morning, but it not resolves the problem….